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Digital accessibility

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The SPL La Baule-Presqu’île de Guérande Tourisme undertakes to make the labaule-guerande.com website accessible to all users, regardless of their equipment, navigation methods or any disabilities, in accordance with article 47 of French law no. 2005-102 of 11 February 2005 on equal rights and opportunities for disabled persons.

This declaration of accessibility applies to the www.labaule-guerande.com website, effective as of 29 January 2026.

This page presents the current state of accessibility of the site, the actions in progress and how to contact us if you have any problems.

Compliance status

The La Baule-Presqu’île de Guérande Tourisme website has been declared non-compliant with the Référentiel Général d’Amélioration de l’Accessibilité (RGAA Version 4.1).

To date :

  • A full compliance audit, using the official RGAA methodology, has not yet been carried out.
  • In the absence of this audit, we are unable to publish a precise compliance rate.
  • In the interests of transparency, the site is therefore considered to be non-compliant pending this audit.
  • An active approach to improving accessibility is underway, and a compliance audit is scheduled for the first half of 2026.

What is digital accessibility?

On labaule-guerande.com, our objective is simple: to ensure that all visitors can access the content of the site, including those who use tools adapted to a disability. In concrete terms, an accessible site is one that allows you to :

  • Navigate with a voice synthesiser or Braille display, used by blind or partially-sighted people
  • Adapt the display according to their needs: enlarge the text, adjust the colours, improve the contrasts, etc. to make reading more comfortable
  • Explore the site without a mouse, using only the keyboard or a touch screen.
  • Digital accessibility is not an extra: it’s a commitment.

Approach and planned actions

A structured approach is being taken to improve the site’s accessibility:

  • Progressive revision of content (text, images, links, PDF documents, etc.) by the Tourist Office team, to guarantee accessibility
  • Carrying out a technical and functional accessibility audit by a specialist service provider (on a representative sample of pages and functions)
  • Implementation of a prioritised action plan, based on the results of the audit, with identification of :
    – technical corrections to be made (code, templates, modules),
    – improvements to ergonomics and navigation,
    – best practices to adopt for new content
  • Ongoing collaboration with our web agency to integrate the necessary corrections
  • Increasing the skills of in-house teams (writing, integration, visuals) to progressively produce accessible content.

Potentially inaccessible content

Pending the complete audit, some elements of the site may be difficult to access for certain audiences. These may include, for example

  • Images without a suitable text alternative
  • PDF documents or other downloaded files (brochures, guides, forms) that are not structured for screen readers.
    Insufficient colour contrast on certain blocks of text, buttons, etc.
  • Keyboard navigation sometimes limited, particularly on certain menus, carousels or interactive components
  • Link or button labels that are not very self-explanatory out of context (e.g. “Find out more”, “Read more”)
  • The hierarchy of titles is sometimes imperfect, making it difficult for users of assistive technologies to navigate by title.

    These points will be analysed and corrected as we go along.

Implementation of an accessibility module

Pending the full RGAA audit, we have deployed a simplified accessibility module, accessible via the character-shaped icon in the top right-hand corner of each page.

This module allows you to :

  • reinforce or invert contrasts
  • increase line spacing
  • activate a dyslexia-friendly font,
  • remove justification from text to make it easier to read,
  • replace certain images with text where possible.

    This solution does not correct any structural accessibility faults on the site, but it does make it easier to use for people who need it. These adjustments will be reassessed and reinforced once the site accessibility audit is complete.

Continuous improvement of accessibility

Our aim is to make the iledere.com website :

  • easier to navigate
  • easier to read
  • and more inclusive for all audiences (residents, visitors, service providers, journalists, etc.).

    Whenever there are major changes to the site (new template, new section, redesign, etc.), accessibility will be integrated as far upstream as possible in the technical and editorial choices.

Assistance and contact in the event of difficulty

If you encounter an accessibility problem that prevents you from accessing information or an online service, you can let us know. We will do our best to offer you an accessible alternative (for example: sending you an adapted document, transmitting information by telephone or email).

To contact us
By email: contact@labaule-guerande.com
By telephone: 02 40 24 34 44
By post: SPL La Baule-Presqu’île de Guérande Tourisme
8 place de la Victoire, BP 161,
44504 LA BAULE CEDEX

In your message, please specify :

  • the page or function concerned (URL if possible),
  • the type of hardware or software used (computer, mobile, screen reader, etc.),
  • the difficulty encountered.
    This feedback is invaluable to us in prioritising corrections.

Recourse

If you notice a lack of accessibility and have reported the problem to La Baule-Presqu’île de Guérande Tourisme,
and you have not received a satisfactory response within a reasonable period of time,
you may refer the matter to the competent authorities. In particular, you can contact the Défenseur des droits:

Or a Défenseur des droits delegate near you (Directory of delegates in your region).